Delivery and Returns


Standard delivery is via courier and should arrive no later than 4 to 5 days. We are currently offering delivery within the UK only. 

Optional Parcel Force delivery is sent via Parcel Force and should arrive no later than 3 days after the order was placed.



We want you to be 100% happy with your purchase. That’s why we have a strict no squabble return policy.

If your cosyplay order arrived and it is not what you expected, please send us an email within 7 days to We will send you a return mailbag and a courier will collect the parcel from your house at a date of your convenience. We will give you a full refund on the day the parcel has been collected from you by the courier.

We do not require the product in its original packaging, as we never resell returned items.